Case Studies

Case Studies 2017
Delivering Values, Creating Success Ken Fulmer IIBA
Architecting Breakthrough Customer Experience: The 5 Commandments Ramesh KV Accenture
Crafting a Compelling Frictionless Customer Experience Lalit Desiraju Capgemini Consulting
Agile in Action – An Oil & Gas Perspective Kartik Ranganath Shell
The New Art Of The Possible In Customer Experiences Sunder Madakshira Adobe
Borderless CX With Social Responsibility  In Healthcare & Automobile  Gilroy Mathew 
Annie Mathew
UST Global
Enterprise Designs Around Customer Experience Krishna Durbha Cognizant
Ensuring Customer Success – Fail Fast-Fail Often Sanjay Kumar ITC Infotech
Derive Customer Value and Digital Transformation with VISIO  Saurabh Gaur Microsoft
Intelligent Process Modeling and Monitoring with VISIO Saurabh Gaur Microsoft
Aligning Requirements With Organization’s Processes For Improved CX Ashu Potnis Top Team Analyst
Customer Experience : Behind The Scene (Focus On Supply Chain & Fraud Analytics) Amitava Ghosh Fratics
How CX Innovation Re-Invented Business Models? Mustameer Ahmed Khan SAP
Transforming And Integrating Capabilities In M&A Scenario Using Business Capability Framework Ashok Faujdar
Anirban Chattaraj
Improved Customer Experience Through Optimizing Incident Management Sagar Ganguly
Senthil Murugan
Subject Oriented Business Process Management Solution : A New Paradigm Focused On Customer’s Perspective Payal Jain
Eliciting Requirements for Customer Experience Prof. Pradeep Pendse WeSchool
Case Studies Pune Edition
Title Name Company Name
Design Thinking – A breakthrough in business analysis Ruhi Ranjan Accenture
Analysing beyond release Pankaj Kanchankar Thoughtworks
Should businness analysts be design thinkers?
Praveen Udupa Skillumin
Case Studies 2016
Title Name Company Name
Modern Workplace and Reinventing Productivity With VISIO Sanyukta Sinha Microsoft
Using Personas in Design Thinking : The essential Method For Developing Empathy and Delivering Products That Delight Users Ashu Potnis TopTeam Analyst
Delivering Greater Value Through Collaboration
Stephen Ashworth
Jon Buttriss
NEW IT - What’s New in Digital Arun Subramani Accenture
When And How To Make Business case For Analytics George Mathews Fractal Analytics
Digital Transformation – From Dream To Reality! Surendra Saxena Vellicate Technologies
Business Process Transformation Through Collaboration (WLM for GRC) Adarsh Arun Halwe Happiest Minds
Inculcating Design Thinking Pradeep Pendse Welingkar Institute
Enabling World’s Largest Auto Manufacturer To Gain Actionable Insights Through Real Time Operation Intelligence (ROI) Platform Suresh Vickram
Hariharan Ganeshan
Strategic Business Transformation and Role of BA in Design Thinking Aparna Kondapalli
Akansha Jain
L&T Infotech
Design Thinking: The need to Understand The Customer & The Business Sanjay Kumar
ITC Infotech
Intuitive Visualization for Business Analysis Mukesh Deshpande
Sanaythan Mondal
PWC Pvt. Ltd.
Design Thinking & Kano Model – Revolutionalizing Agile Delivery B Swaminathan Tech Mahindra
Should Business Analyst Be a Design Thinker Praveen Udupa Skillumin
Mastek’s “D(Req)t” (Pronounced as “Direct”) Framework: Applying Design Thinking For Requirements Analysis in The Digital Era Kavita Desai Mastek


Case Studies 2015
Title Name Company Name
Redifining Productivity Rajiv Arora Microsoft
Learn. Evolve. Lead Michael Augello IIBA
Reshaping the Global vision of Business Analysis
Stephen Ashworth IIBA
Leading business vision from the heart Sarah Gibson IIBA
“Internet of Things – Does a BA need to change gears?” Sanjay Kumar ITC Infotech
Business Strategy and Business Analysis – Two sides of the same coin aka Project Success G Ramasubramanian Fiserv
“Agile Studio Transformation & Impact on Business Analysis Community”
Achinto Sengupta & Atul Shandilya Deloitte
“Co(i)nfluence of Business & Social Outcomes- A Unique, Accelerated BA Training Case study” Vinod Rajan UST Global
“Emergent Leaders of Tomorrow Trust, Ethics, and Values – Critical Foundations for Success” Vijay Seshadri IIL
“Evolving role of a BA in an increasingly Connected World” Saurabh Banerjee Sapient
Practicing Agile as a BA Jagruti Shah
BA as a Design Thinker Pradeep Pendse Welingkar Institute
World class BA in a Digital World Krishna Durbha Cognizant


Case Studies 2014

Title Name Company Name
Introduction to BABOK V3.0 Ashish Mehta IIBA
Enabling Mobile Application for People With Visual Impairments Prasanna Saravanan HCL
Business Analysis in Times of Cloud 
Ambarish Purohit EY
Business IntelliSENSE – Social and Internal Data Marriage for Smarter Decision Sandeep Sharma
Sriram Nagarajan
Answering Healthcare Needs through Technology Praveen S Deloitte
Building BA competency in an IT organization Haresh Chitwani Fiserv
Scaling Agile Analysis is like teaching an elephant to dance
Namitha Anand
Sneha Prabhu
Redefining Role of Business Analyst in the paradigm of Big Data in Healthcare Somnath Mukherjee HCL
Preparing Business to Handle Wicked Problems – A case study on Obamacare Paromita Ganguly Infosys
Creating Measurable and Manageable BA Maturity Surender Saxena Vellicate Technologies
Bulletproof Requirements for Offshore projects Ashu Potnis
TopTeam Analyst
Business Analysis In Agile GÇô A Differentiated Narrative Praveen Kumar B Scope International
Benefits Realization Management Ensuring business analysis delivers ROI Prasad Kamath IREB
Leveraging Big Data – Comprehensively  Exploring the Universe Sanjay Kumar ITC Infotech
IIBA – Academic Research Ashish Mehta
Badri Setlur
Sudin Apte
Offshore Insight